Let’s Connect
Hello, friend — welcome to the Mederi KOI family! We’re truly excited to have you here. Whether you’re exploring our offerings, already a beloved customer, or just stumbled across our shop with curiosity in your heart, we’re here for you.

At Mederi KOI, we believe in open communication, kindness, and making sure every voice is heard — yes, especially yours. So whether you’ve got a question, some feedback, or even a not-so-great experience to share, we’re all ears and ready to help.

🛍️ For Mederi KOI Shop Customers:
Need assistance with an order, product issue, or anything else shop-related? We’re on it. Just send us a message at:
Shop@MederiKOI.com

We do our best to reply within 1–2 business days, because we know your time is precious. In the meantime, take a deep breath, sip some tea, and know that help is on the way.

Thank you

– Customer Service Team